toto24's Privacy Policy — Your Information Is Our Responsibility

We collect various types of information for the purpose of account registration and service delivery on toto24. This information falls into two main categories:

1.1 Information You Provide Directly

Information you give us when registering or using our services:

• Full name
• Email address
• Mobile number (for account verification only)
• Date of birth (for age verification — only users aged 21 or above are approved for an account)
• Payment information — bKash, Nagad, Rocket or bank account details (for transaction processing only)
• Identity verification documents, where applicable

1.2 Automatically Collected Information

Information collected automatically when you use our platform:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Page visit logs, session duration, and navigation paths
• Cookies and similar tracking technologies (see Section 8 for details)
• Gaming activity data: bets, win/loss records, game history

toto24 may share your personal information with third parties in limited and specific circumstances.

3.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, and related banking partners to complete your transactions. These organizations operate under their own privacy policies.

3.2 Technology Service Providers

Trusted technology partners may be given limited access to information to operate our platform. These partners work under contractual confidentiality obligations.

3.3 Legal Obligations

Information may be provided to authorities where required to comply with a competent court order, government investigation, or applicable law.

3.4 What We Never Do

• Sell or rent your information for marketing or advertising purposes.
• Provide personal information to unrelated third parties without your consent.
• Disclose gaming history or financial information to unauthorized parties.

As a toto24 user, you have the following rights over your own information:

5.1 Right to Access

You can view and download the personal information stored in your account at any time. To make a request, email [email protected].

5.2 Right to Correction

If your account contains incorrect or incomplete information, you can request a correction. However, some information may be restricted from changes after the identity verification process is completed.

5.3 Right to Deletion

After closing your account, you can request deletion of information not covered by legal obligations. Information related to financial transactions will be retained for a specified period due to regulatory requirements.

5.4 Right to Object to Processing

You can object to the processing of your information for specific purposes, particularly for marketing communications.

5.5 How to Exercise Your Rights

To exercise any of the above rights, email [email protected] or contact us via our 24/7 live chat. We will respond to your request within 30 business days.

toto24 is an international platform. Your information may be stored on servers located outside Bangladesh. Where information is transferred to another country, we ensure that:

• The receiving party complies with adequate data protection standards.
• The transfer is conducted under contractual protections.
• SSL encryption remains active throughout the transfer process.
• Only the minimum necessary information is transferred.

toto24 may update this Privacy Policy from time to time. Such changes may occur due to changes in the nature of our services, legal requirements, or business practices.

For significant changes, we will:

• Display a prominent notice on the website.
• Send an update to your registered email (where applicable).
• Clearly state the effective date of the changes.

Continuing to use the platform after an update will be considered acceptance of the new policy. Please check this page regularly.